Privacy Policy

1. Personal data we collect

We only collect the personal data we need to respond to you and to run this website:

• Contact details you send through our forms or by email, such as your name, email address, phone number, company and message.
• Technical data collected automatically when you visit, such as IP address, browser type, pages viewed and the date and time of your visit.

2. How we use your data

• To reply to your enquiry and prepare proposals or quotations you ask for.
• To provide, support and improve our services and this website.
• To keep our website and systems secure.
• To meet our legal and regulatory obligations.

3. Legal basis

We process personal data under the Personal Data Protection Act B.E. 2562 (2019) (PDPA) on the basis of your consent, steps taken at your request before entering into a contract, our legitimate interests in running and securing our business, or compliance with the law.

4. Sharing your data

We do not sell personal data. We share it only with service providers who help us run this website and our business, such as hosting, form handling and email providers, and only as far as they need it to provide their service. We may also disclose data when the law requires us to.

Some of these providers may store data outside Thailand. When that happens we make sure appropriate protection is in place as required by the PDPA.

5. How long we keep data

We keep personal data only as long as needed for the purposes above, or as long as the law requires. Enquiries that do not lead to a project are normally deleted within two years.

6. Cookies

This website uses cookies and similar technologies that are needed for it to work and to understand how it is used. You can block or delete cookies in your browser settings, but some parts of the site may not work properly.

7. Your rights

Under the PDPA you have the right to:

• Withdraw your consent at any time.
• Request access to, or a copy of, your personal data.
• Ask us to correct, delete or anonymise your data.
• Object to, or ask us to restrict, how we process your data.
• Ask us to transfer your data to another organisation.
• Complain to the Personal Data Protection Committee.

8. Security

We use appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access.

9. Changes to this policy

We may update this policy from time to time. The latest version is always published on this page.

Contact us

T.A.I. Solution Service Co., Ltd.
168/135 Phoem Sin Rd, Khlong Thanon, Sai Mai, Bangkok, Thailand 10220
Email: support@taisolution.tech
Phone: +66 2106-0942